Renewing a Customer Experience Specialisation can be daunting for some. So, we’ve put together a program to make the process easy for you. Just like we always do!
Our Customer Experience Specialisation Annual Renewal program is over 2 to 8 weeks with 4x 1hour Webex meetings to ensure you succeed with your Customer Experienc Specialisation renewal, no matter where you are in the journey.
Renewal readiness assessment and creating the project plan and timelines.
Collecting and analysing data, writing references, performance metrics actions, setting up processes and CSM exam coaching (CSM Exam Coaching is a Multi-Partner session included if required).
Renewal refinement, references, KPI’s and submission documentation. Maturity actions. Submission of application documentation.
Corrective Actions: KPI clarification and document ready for final assessment.
Customer Success Coaching, e.g. Optimising Use (Activate) incentives / Prioritising Adopt Incentive / Monetisation optimisation
It’s Annual
Remember to submit the paperwork on time
You need it for Gold
If you don’t maintain your Customer Experience Specialisation you can lose Gold Partner status
Time
Give yourself time to submit all the paperwork
100% Pass Rate
Partners we coached have successfully passed!
COMMERCIALS
Cost: £1000 per Partner
Duration: Over 2 to 8 weeks Sessions: 4 x 1 hour sessions.
Channel: Webex Meeting
Let Glu take the strain, it will be quicker, easier, you’ll make money!
Let Glu explain how!
For more information, please contact Adrian Mills | adrian.mills@glu-group.com